Video KYC Officer

Job Description: Video KYC Maker, Video KYC Checker

Company: Bajaj Finserv Lending Ltd

Job title: Video KYC Maker, Video KYC Checker

Reports to: Manager – Operations & Service

Business: Operations & Service

Location: Krishnagiri  

Language: Kannada, Tamil & Telugu

Position Overview

We are seeking detail-oriented and compliance-driven professionals to join our team as Video KYC Maker and Video KYC Checker under the Regulatory guidelines for KYC. The role involves conducting Video KYC sessions, verifying customer identity, and ensuring adherence to regulatory guidelines and internal policies.

Key Responsibilities

Video KYC Maker

• Conduct live Video KYC sessions with customers in line with Regulatory guidelines.
• Verify customer identity documents (PAN, Aadhaar, etc.) during the video call.
• Capture and record customer consent and ensure proper documentation.
• Customer Liveliness check

Video KYC Checker

• Review Video KYC sessions conducted by Makers for accuracy and compliance.
• Validate customer details against submitted documents and regulatory requirements.
• Identify gaps, errors, or potential fraud indicators and recommend corrective actions.
• Ensure timely reporting of exceptions and maintain audit trails.
• Provide feedback and training inputs to Makers for process improvement.

Qualifications & Skills

• Graduate in Commerce/Finance/Business Administration or related field.
• 0 - 1years of experience in KYC, AML, compliance, or audit functions (preferred).
• Excellent communication skills (Hindi/English/regional language proficiency).
• Attention to detail and ability to detect discrepancies.
• Familiarity with digital platforms and secure video conferencing tools.