Admin Executive

• answering incoming calls to the company and forwarding them to the relevant members of the sales team
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• advising customers of the product options/solutions available by phone or email
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• receiving customer orders by phone or email and inputting them accurately into the company system
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• processing incoming orders
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• troubleshooting order issues in a responsive manner
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• supporting the sales and production teams with managing order-related enquiries
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• basic office administration, including procurement of office stationery, tea, coffee and refreshments

We provide on-the-job training that covers our company's product inventory, customer relationship management and sales software so that the administrator can handle enquires competently.

Skills and qualifications:

• previous experience in an administration role
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• strong IT skills
• excellent customer services
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• ability to thrive in a busy sales environment
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• good organisational skills
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• attention to detail
• ability to work without direct supervision