Area Sales Executive

We are looking for a proactive and result-driven Area Manager to oversee multiple My Froyoland outlets. The candidate will be responsible for driving sales, maintaining operational excellence, managing staff, and ensuring high customer satisfaction across all locations.

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Key Responsibilities

🏪 Operations Management

• Oversee daily operations of all assigned outlets
• Ensure SOPs are followed strictly at every location
• Maintain hygiene, quality, and brand standards

📈 Sales & Revenue Growth

• Monitor daily sales and push store teams to achieve targets
• Plan and execute local promotions and offers
• Identify opportunities to increase footfall and revenue

👥 Team Management

• Hire, train, and supervise store staff (cashiers, supervisors, etc.)
• Ensure discipline, grooming, and attendance
• Motivate team to achieve performance targets

📦 Inventory & Cost Control

• Monitor stock levels and reduce wastage
• Conduct regular inventory audits
• Control pilferage and ensure proper billing practices

💰 Financial Reporting

• Track daily sales, expenses, and petty cash
• Submit end-of-day / weekly reports
• Ensure proper cash handling and reconciliation

⭐ Customer Experience

• Handle customer complaints professionally
• Ensure excellent service and repeat customers
• Maintain store ambience and presentation

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Key Performance Indicators (KPIs)

• Monthly sales targets achieved
• Cost control & wastage reduction
• Staff performance & retention
• Customer satisfaction ratings
• Audit & compliance scores

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Requirements

• Experience: 3–6 years in F&B / Retail / QSR (preferred)
• Strong leadership and team management skills
• Good understanding of sales, inventory, and operations
• Comfortable with Excel / reporting / POS systems
• Willing to travel within city