Customer Service Associate
Asio Electricals
Customer Service Associate
Asio Electricals
Amausi, Lucknow
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 5 years
No English Required
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
14 applicants
Job Description
- Handle inbound and outbound calls, emails, or chats from customers.
- Provide accurate information regarding products, services, and company policies.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain customer records and update the database with relevant information.
- Coordinate with internal departments for escalated issues and follow-ups.
- Ensure high levels of customer satisfaction by delivering quality service.
- Process orders, returns, refunds, or service requests as required.
- Achieve daily/weekly performance targets such as response time and quality score.
- Maintain a positive and professional attitude while interacting with customers.
- Follow company guidelines, service standards, and compliance rules.
Job role
Work location
ASIO ELECTRICALS PVT LTD, STATION ROAD, Nadarganj, Sarojini Nagar, Lucknow, Uttar Pradesh, India Amausi, Lucknow
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 5 years
Education
12th Pass
English level
No English Required
Gender
Female
About company
Name
Asio Electricals
Address
ASIO ELECTRICALS PVT LTD, STATION ROAD, Nadarganj, Sarojini Nagar, Lucknow, Uttar Pradesh, India Amausi, Lucknow
Job posted by Asio Electricals
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