CUSTOMER SERVICE EXECUTIVE-CSE
Muthoot Fincorp Limited
CUSTOMER SERVICE EXECUTIVE-CSE
Muthoot Fincorp Limited
Jiamau, Lucknow
₹21,250 - ₹28,750 monthly
Fixed
₹21250 - ₹28750
Earning Potential
₹28,750
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
14 applicants
Job Description
Operational Excellence & Improvement : - Adhere to company policies and procedures to ensure consistent service delivery.- Contribute to team goals by achieving individual performance metrics and targets.- Stay informed about product knowledge, service updates, and company offerings.- Identify trends in customer issues and report them to management for process improvement.
Job role
Work location
1090 Park, Jiamau, Lucknow, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Problem solving, Time management, Teamwork, Negotiating, Product knowledge, CRM software, Data entry operation, Stress management, Adaptability, Customer focus, Conflict resolution, Active listening, Empathy, Communication, Patient accounts management, International BPO
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Muthoot Fincorp Limited
Address
1090 Park, Jiamau, Lucknow, Uttar Pradesh, India
Job posted by Muthoot Fincorp Limited
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