Customer Support Executive

We are looking for a friendly and proactive Customer Support Executive to join our team. The ideal candidate will have excellent English communication skills, both written and verbal, and a passion for delivering top-notch customer service.

Key Responsibilities:

. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

. Resolve customer complaints and issues efficiently, escalating complex cases as needed.

. Provide product information, troubleshoot problems, and offer solutions.

. Maintain accurate records of customer interactions and transactions.

. Collaborate with internal teams to improve customer experience.

. Meet or exceed customer satisfaction

targets.