Educational Counsellor

We are looking for an enthusiastic and confident Education Counselor to guide students and parents about our educational programs. The ideal candidate will handle inbound and outbound calls, understand student needs, and provide accurate course information while converting inquiries into enrollments.

Key Responsibilities

• Make outbound calls to prospective students and parents from provided leads
• Handle inbound inquiries related to courses, admissions, fees, and career options
• Counsel students based on their educational background and career goals
• Explain course details, eligibility, benefits, and enrollment process clearly
• Follow up with interested candidates and maintain lead records
• Update CRM or Excel sheets with call status and remarks
• Coordinate with the admissions and academic team when required