International Voice Process Agent
Nexgen Bps Private Limited
International Voice Process Agent
Nexgen Bps Private Limited
Gomti Nagar, Lucknow
βΉ15,000 - βΉ30,000 monthly*
Fixed
βΉ15000 - βΉ25000
Average Incentives*
βΉ5,000
Earning Potential
βΉ30,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
59 applicants
Job Description
β¨ Job Title: International Voice Process Agent (UK Process)
π’ Company: Nexgen BPS Private Limited
π Location: Levana Cyber Height, Vibhuti Khand, Lucknow, Uttar Pradesh, India
π Job Overview:
We are hiring Advisors for a UK process to handle international customer calls. The role involves understanding customers' financial situations and guiding them towards suitable debt management solutions.
π― Key Responsibilities:
π Handle inbound/outbound calls with UK customers
π¬ Understand customer financial concerns and provide solutions
π― Guide customers on debt management and financial options
π€ Build trust and maintain strong customer relationships
π Maintain call records and client information
π£ Perform telesales and advisory activities
π§ Provide consultation and policy guidance when required
π Achieve performance and quality targets
π Job Details:
π Age: 18 β 30 years
π¨βπ©βπ§ Gender: Both genders allowed
π Education: 12th Pass
π£οΈ English: Intermediate English
πΌ Experience: Freshers can apply
β° Shift: Day Shift (Full Time)
π§ Required Skills:
π’ Good Communication & English Speaking Skills
π¬ Convincing & Client Handling Skills
π Telesales / Telemarketing / Voice Process
π International BPO Experience (Preferred)
π Client Consultation & Advisory Skills
πΌ Basic Knowledge of Debt Management / Financial Services
π° Salary: βΉ15,000 β βΉ25,000 (As per experience & skills)
πΈ Incentive: βΉ5,000+ (Performance-based)
π Perks & Benefits:
π― Attractive Incentives
π Friendly Work Environment
π Growth Opportunities
π Contact Person: Zainab Hasan HR
π± Phone: 9198099792
Job role
Work location
Levana group, Levana Group, Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Good Communication Skills, Convincing skills, Telesales/Telemarketing, Telemarketing, Telesales, Client handling, Policy Advising, Insurance advisor, Telecalling marketing, English speaking, Client consultation, Debt management, Investment Advisory, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Nexgen Bps Private Limited
Address
Levana group, Levana Group, Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India
Job posted by Nexgen Bps Private Limited
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