International Voice Process Agent

Nexgen Bps Private Limited

Gomti Nagar, Lucknow

β‚Ή15,000 - β‚Ή30,000 monthly*

Fixed

β‚Ή15000 - β‚Ή25000

Average Incentives*

β‚Ή5,000

Earning Potential

β‚Ή30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

59 applicants

Job Description

✨ Job Title: International Voice Process Agent (UK Process)

🏒 Company: Nexgen BPS Private Limited

πŸ“ Location: Levana Cyber Height, Vibhuti Khand, Lucknow, Uttar Pradesh, India

🌍 Job Overview:

We are hiring Advisors for a UK process to handle international customer calls. The role involves understanding customers' financial situations and guiding them towards suitable debt management solutions.

🎯 Key Responsibilities:

πŸ“ž Handle inbound/outbound calls with UK customers

πŸ’¬ Understand customer financial concerns and provide solutions

🎯 Guide customers on debt management and financial options

🀝 Build trust and maintain strong customer relationships

πŸ“Š Maintain call records and client information

πŸ“£ Perform telesales and advisory activities

🧠 Provide consultation and policy guidance when required

πŸš€ Achieve performance and quality targets

πŸ“Œ Job Details:

πŸŽ‚ Age: 18 – 30 years

πŸ‘¨β€πŸ‘©β€πŸ‘§ Gender: Both genders allowed

πŸŽ“ Education: 12th Pass

πŸ—£οΈ English: Intermediate English

πŸ’Ό Experience: Freshers can apply

⏰ Shift: Day Shift (Full Time)

🧠 Required Skills:

πŸ“’ Good Communication & English Speaking Skills

πŸ’¬ Convincing & Client Handling Skills

πŸ“ž Telesales / Telemarketing / Voice Process

🌍 International BPO Experience (Preferred)

πŸ“Š Client Consultation & Advisory Skills

πŸ’Ό Basic Knowledge of Debt Management / Financial Services

πŸ’° Salary: β‚Ή15,000 – β‚Ή25,000 (As per experience & skills)

πŸ’Έ Incentive: β‚Ή5,000+ (Performance-based)

🎁 Perks & Benefits:

🎯 Attractive Incentives

😊 Friendly Work Environment

πŸ“ˆ Growth Opportunities

πŸ“ž Contact Person: Zainab Hasan HR 

πŸ“± Phone: 9198099792

Job role

Work location

Levana group, Levana Group, Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Good Communication Skills, Convincing skills, Telesales/Telemarketing, Telemarketing, Telesales, Client handling, Policy Advising, Insurance advisor, Telecalling marketing, English speaking, Client consultation, Debt management, Investment Advisory, International BPO, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Nexgen Bps Private Limited

Address

Levana group, Levana Group, Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh, India

Job posted by Nexgen Bps Private Limited

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