Lead Field Service Engineer

Lead Field Service Engineer

Job Description Summary

This role oversees all resources and logistics needed to carry out service and maintenance activities at a customer’s site or property. These activities support, maintain, repair, and refurbish sold or existing products and include all forms of maintenance services—both preventive and corrective—as well as the management of maintenance facilities and field service engineering. The work influences departmental operations and involves planning and executing tasks. While the role has some autonomy, it primarily focuses on executing activities within established functional practices and procedures. Some judgment is required, typically with guidance.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

• This role requires degreed engineers responsible for all on-site life‑extension, repair, and inspection services for installed fleets, as well as supervision of construction and commissioning activities for both new and existing equipment at customer locations. Work includes specialized tasks such as on‑site machining, NDT, blading, winding, critical welding, and generator diagnostics. The position requires the ability to make sound engineering decisions.

• Engineers in this role develop deep expertise in a technical discipline and apply their experience and technical knowledge to effectively execute established policies and strategies. They possess a strong understanding of key business drivers and how their work integrates with and supports other teams.

• The role involves using judgment to propose solutions that may extend beyond standard parameters, though typically with guidance. Problem‑solving is supported by prior experience, on‑the‑job training, and access to technical and analytical resources. Decision‑making may draw on multiple internal sources beyond the immediate team.

• At this level, the position is typically an individual contributor with strong interpersonal skills or an early people leader capable of hiring and developing talent. The role may also provide informal guidance to newer team members.

Required Qualifications:

• This position requires advanced experience in Services and Field Services. The expected knowledge level is equivalent to a bachelor's degree from an accredited university or college, or a high school diploma supplemented by substantial relevant experience.

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Desired Characteristics:

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
  

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.

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Additional Information

Relocation Assistance Provided: Yes

Experience Level

Senior Level