Office Executive (Sales)

job description for an Executive:

• Previous experience in a similar role within the travel or tourism industry is highly desirable.
• Handle all inbound and outbound sales inquiries via phone, email, social media, and online platforms.
• Generate new leads through cold calling, references, networking, and marketing activities.
• Conduct regular follow-ups with prospective clients to convert inquiries into confirmed sales.
• Achieve and exceed assigned monthly and quarterly sales targets.
• Promote and sell travel packages, holiday plans, visa services, hotel bookings, travel insurance, and related services.
• Negotiate pricing, customize travel solutions based on client requirements, and close deals effectively.
• Identify opportunities for upselling and cross-selling additional services to maximize revenue.
• Visit corporate offices, educational institutions, and partner organizations for marketing and business development purposes.
• Conduct client meetings, presentations, and product briefings to generate new business opportunities.
• Build and maintain strong relationships with individual and corporate clients to ensure repeat business and referrals.
• Maintain accurate records of leads, quotations, follow-ups, conversions, and sales performance in CRM or reporting systems.
• Prepare and share quotations, proposals, and sales confirmations with clients.
• Coordinate with the operations team only after successful closure of sales for smooth execution.
• Stay updated on travel trends, visa requirements, and market competition to effectively position services.
• Represent the company professionally at networking events, exhibitions, and promotional activities.
• Ensure high levels of customer satisfaction throughout the sales and pre-travel process.