Operation Manager

Store Operations

Ensure timely store opening & closing

Daily guard check, housekeeping check, and overall store readiness before clients enter

Inventory & Stock Control

Handle store transfers, stock movement, and internal software in–out entries

Conduct regular stock audits and assist in surprise audits

Purchases & Returns

Verify purchases, purchase returns, inward/outward records

Coordinate with accounts and vendors for accuracy

Sales Floor Control

Monitor trials, deliveries, and pending orders

Ensure coordination between sales, tailoring, and delivery teams

Reporting & Monitoring

Take daily calling reports from each section

Track delays, errors, and operational gaps

Cash & Banking

Daily cash checking

Ensure proper cash-to-bank deposits and reporting

Audit & Compliance

Maintain discipline in SOPs, billing processes, and internal controls

Act as the operations backbone of the store