Receptionist Cum Office Assistant

Key Responsibilities

Front Desk & Client Management

• Greet and assist members, visitors, and guests in a professional manner
• Handle incoming calls, emails, and inquiries
• Manage visitor logs and access control
• Coordinate meeting room bookings and workspace allocations
• Address member queries and escalate issues when required

Operations & Facility Coordination

• Ensure cleanliness and presentation of reception and common areas
• Coordinate with housekeeping, security, and maintenance vendors
• Monitor office supplies and pantry inventory
• Assist in managing courier and mail handling

Administrative Support

• Maintain records of memberships, agreements, and invoices
• Support billing coordination and payment follow-ups
• Prepare basic reports (occupancy, inquiries, etc.)
• Assist in onboarding new members

Sales Support

• Handle walk-in inquiries and explain workspace plans
• Schedule site visits for prospective clients
• Follow up on leads as assigned

Required Skills & Qualifications

• Graduate in any discipline
• 1–3 years of experience in reception, front desk, hospitality, or office administration
• Strong verbal and written communication skills
• Presentable personality with a customer-service mindset
• Basic computer proficiency (MS Office, email, CRM preferred)
• Ability to multitask and handle pressure professionally

Preferred Attributes

• Experience in coworking, real estate, hospitality, or serviced office industry
• Basic understanding of sales processes
• Problem-solving attitude
• High level of accountability and ownership

Working Hours

• 6 days a week (Monday–Saturday)
• Shift timing: [9:00 AM – 7:00 PM]