Restaurant Manager

Guest Experience:

• Maintain high standards of service to ensure every guest feels welcome and valued.
• Handle guest feedback with professionalism and a problem-solving mindset.

Store & Operations Management:

• Oversee daily café operations, including cleanliness, inventory, and opening/closing procedures.
• Monitor food quality, presentation, and service speed to align with brand standards.

Team Leadership:

• Lead, motivate, and manage a team of service staff, baristas, and kitchen personnel.
• Schedule shifts, assign duties, and provide regular training for skill enhancement.

Financial Oversight:

• Track sales, manage expenses, and work towards achieving monthly revenue targets.
• Ensure cost control and efficient resource management.

Compliance & Safety:

• Maintain hygiene and safety standards as per FSSAI and company guidelines.
• Ensure compliance with all operational SOPs.