Team Leader - Operations

Job Summary:

The Team Leader is responsible for guiding, motivating, and supporting team members to achieve daily operational goals. This role ensures smooth workflow, high-quality performance, and maintains strong communication between the team and management.

Key Responsibilities:

Supervise and manage day-to-day activities of the team.

Assign tasks and ensure timely completion of targets.

Provide coaching, training, and performance feedback to team members.

Monitor productivity, quality, and overall team performance.

Resolve team conflicts and support problem-solving.

Maintain regular communication with management and share updates.

Ensure adherence to company policies, processes, and standards.

Motivate and encourage team to maintain a positive work environment.

Prepare daily/weekly reports and track progress.

Identify areas for improvement and implement solutions.