Warehouse Supervisor

Key Responsibilities:

1. Operations Management

• Supervise inward, outward, and inventory processes, ensuring accuracy and efficiency.
• Implement and monitor daily cycle counts and monthly stock audits to maintain inventory accuracy.
• Oversee loading/unloading operations and ensure goods are placed in designated storage areas.

1. Last-Mile Operations Coordination

• Manage last-mile delivery operations, ensuring timely and accurate delivery of goods to clients' end locations.
• Coordinate with delivery partners and teams to resolve last-mile challenges and optimize routes.
• Monitor last-mile performance metrics, identifying gaps and implementing improvements.

1. Client Management

• Serve as the primary point of contact for multiple clients, addressing their operational needs and queries.
• Maintain high service standards, ensuring timely updates and issue resolution.

1. Inventory & Reporting

• Manage and track inventory levels, reconciling discrepancies during audits.
• Prepare and present MIS reports detailing warehouse performance, inventory status, and client-specific KPIs.

1. Vendor Management

• Coordinate with vendors and suppliers for smooth operations, ensuring timely delivery and service compliance.
• Evaluate vendor performance and recommend improvements as necessary.

1. Compliance & Safety

• Ensure adherence to SOPs, safety protocols, and warehouse best practices.
• Conduct periodic checks to maintain hygiene and compliance across operations.

1. Travel & Coordination

• Travel within Gurgaon and Delhi NCR to oversee and manage operations across multiple warehouse locations.
• Qualifications & Requirements:Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• 3+ years of experience in warehouse operations, with exposure to managing multi-client facilities.
• Strong knowledge of inward, outward, cycle count, audits, and inventory management processes.
• Proficiency in warehouse management systems and generating MIS reports.
• Excellent communication, client management, and vendor negotiation skills.
• Ability to travel within the city as required, covering Gurgaon and Delhi NCR regions.