Customer Service Associate (BENGALI LANGUAGE)

•      Contact potential or existing customers using scripts

•      Answer product or company-related queries

•      Understand customer needs and close sales

•      Direct qualified leads to field sales team

•      Update customer info in the database

•      Accurately take and process orders

•      Address and resolve customer complaints

•      Maintain records of calls, sales, and data

•      Conduct research to aid in lead generation