CRM Executive

DPS Store

Punjab Agricultural University, Ludhiana

₹13,000 - ₹15,000 monthly

Fixed

13000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Freshers can apply

Basic English

Job Details

Interview Details

Job highlights

52 applicants

Benefits include: PF

Job Description

Responsibilities: Developing and implementing strategies to manage customer relationships and improve customer satisfaction. Analyzing customer data and feedback to identify trends and opportunities for improvement. Collaborating with sales, marketing, and other departments to ensure a seamless customer experience. Managing customer inquiries, complaints, and escalations in a timely and professional manner. Implementing CRM software systems and training staff on how to use them effectively. Monitoring and reporting on key performance indicators related to customer satisfaction and retention. Developing and maintaining relationships with key customers and stakeholders. Keeping abreast of industry trends and best practices in customer relationship management. Skills:  Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Proficiency in CRM software and other relevant technologies. Ability to work well in a team environment and collaborate across departments. Attention to detail and ability to prioritize tasks. Customer-centric mindset with a focus on delivering exceptional service. Adaptability and willingness to learn new skills and technologies. Leadership and management capabilities for leading a team, if applicable.

More about this CRM Executive job

DPS Store is aggressively hiring for the job profile of CRM Executive at Ludhiana in Krishna Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 13,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ludhiana at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-May-2024. For more details, download apna app and find Full Time jobs in Ludhiana. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Basic English

Skills

Customer service, Good Communication Skills, Lead Generation, Cold Calling, Customer support, Answering questions, Customer need analysis, Customer relationship, Updating records

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Day Shift

Interview & address details

Work Location

GROHE - DPS STORE Private Limited, Ferozepur Road, Near Yes Bank, Gobind Nagar, Ludhiana, Punjab, India

Interview mode

In person

Interview address

GROHE - DPS STORE Private Limited, Ferozepur Road, Near Yes Bank, Gobind Nagar, Ludhiana, Punjab, India

Job posted by DPS Store

This job has expired

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