Customer Assistance Manager - Loan Against Property

Customer Assistance Manager-Loan Against Property-Hardship Assistance Unit

- Manage customer assistance related to Loan Against Property products, focusing on hardship assistance. - Coordinate with customers to provide support and solutions for loan-related issues. - Work closely with the financial services team to ensure smooth handling of customer queries and hardship cases. - Requires strong interpersonal and communication skills to manage customer relationships effectively. - Role involves understanding loan products and hardship assistance processes within the banking sector. - Position based in Ludhiana, requiring local presence for customer interaction. - Suitable for candidates with experience in customer service or loan management within financial services. - Emphasis on problem-solving and customer-centric approach to assist clients facing financial difficulties. - Likely involves collaboration with multiple internal teams to resolve customer issues. - Requires ability to handle sensitive financial information with confidentiality and professionalism.