Customer Service Executive
M 5 Continent Logistics Solution Private Limited
Customer Service Executive
M 5 Continent Logistics Solution Private Limited
Industrial Area A, Ludhiana
₹15,000 - ₹18,000 monthly
Fixed
₹15000 - ₹18000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
93 applicants
Benefits include: PF, Mobile Allowance, Laptop, ESI (ESIC)
Job Description
- Monitor and track On Time Delivery per assigned customer
- Communicate effectively with customer by phone, e-mail, and providing customer service
- Enter customer orders and data accurately and timely
- Maintain customer database
- Document customer feedback and complaints. Refer unresolved customer issues to designated CSM for further follow up
- Manage assigned trailer pools per assigned customer
- Maintain filing system for customer orders
Job role
Work location
Bhagwati Towers, Cheema Chowk, Transport Nagar, Industrial Area- A, Ludhiana, Punjab, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Email Drafting, Customer relationship management, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Age limit
18 - 32 years
Gender
Any gender
About company
Name
M 5 Continent Logistics Solution Private Limited
Address
Bhagwati Towers, Cheema Chowk, Transport Nagar, Industrial Area- A, Ludhiana, Punjab, India
Job posted by M 5 Continent Logistics Solution Private Limited
FAQs about this job
Show all