Desktop Support Engineer

Position: Desktop Support Engineer (Only Male Candidates) 

·       Eligibility: Only Male Candidates

·       Openings: 3 Positions

·       Salary: 15k-18k (In-hand)

·       Qualification: Diploma & Degree in IT- Field

·       Job Description:We are seeking an experienced Desktop Support Engineer/Specialist to join our IT team. The successful candidate will provide technical support and maintenance services for desktop computers, laptops, and other devices. If you have strong problem-solving skills and excellent communication skills, we encourage you to apply.

·       Key Responsibilities:

·       Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals

·       Install, configure, and maintain desktop operating systems, software, and hardware

·       Provide technical support to end-users via phone, email, or in-person

·       Document technical issues and resolutions for future reference

·       Collaborate with other IT teams to resolve complex technical issues

·       Implement and maintain IT policies and procedures

·       Requirements:

·       6+ Months of experience in desktop support or a related field

·       Strong knowledge of Windows, macOS, and mobile devices

·       Excellent problem-solving and communication skills

·       Ability to work in a team environment

·       Strong analytical and troubleshooting skills

·       Experience with IT service management tools

·       Knowledge of cloud-based technologies