Front Office Supervisor

Good knowledge about MS Office

Front Office Work like :

Patient Interaction & Communication:

• Greet, welcome, and direct patients, families, and visitors. 
• Answer, screen, and forward incoming phone calls; take messages. 
• Address patient inquiries and provide information about services, doctors, and directions. 
• Assist patients with forms and documentation. 
• Comfort distressed patients and support families. 

Scheduling & Registration: Schedule, confirm, and manage appointments, surgeries, and procedures. 

• Register new patients and update existing records. 
• Manage patient check-in and check-out processes. 

Administrative & Clerical Tasks:

• Maintain a clean, organized, and professional reception area. 
• Handle incoming/outgoing mail, faxes, and emails. 
• Perform data entry, filing, and document management. 
• Manage office supply inventory. 

Financial & Records Management:

• Verify insurance, process co-payments, and handle billing/payment collection. 
• Maintain strict patient confidentiality (HIPAA compliance). 
• Update and retrieve electronic and paper patient records.

Coordination:

• Liaise with doctors and other hospital departments for seamless operations. 
• Support office staff and providers with daily tasks.