Job Title: Receptionist cum Telecaller

Roles and Responsibilities:

1. Customer Service: Handle inbound/outbound calls, respond to inquiries, and provide information to customers.
2. Production & Sampling Coordination: Assist in managing production processes and coordinate sampling with relevant teams.
3. Staff Communication: Facilitate smooth communication between senior and junior staff for daily task management.
4. Administrative Support: Manage eCommerce sheets, perform data entry, and assist with general office tasks.
5. MS Office Proficiency: Prepare reports and documentation using MS Office.

Strong communication skills, organization, and attention to detail are essential.