Responsibilities:

Greeting customers and directing them to available mechanics

Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs

Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers

Answer questions about service outcomes, schedule and book appointments, and vehicle drop-off and vehicle pick-up.

Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car

Manage and oversee the dealership’s workflow and schedule

Maintain positive customer relationships to ensure repeat business