Service Engineer

Job Description: Service Engineer

Company Profile:

Presto Stantest Private

Limited is a leading provider of high-quality testing instruments and solutions, specializing in the manufacturing and supply of precision testing equipment for various industries. With decades of expertise, Presto Stantest is renowned for its innovation and commitment to excellence in testing instruments for plastics, packaging, paper, textiles, automotive, and other industries. The company offers a wide range of products, including testing machines for quality control, performance testing, and material analysis, helping businesses ensure product durability, safety, and compliance with industry standards. Presto Stantest is dedicated to delivering superior technology and service to its clients, enabling them to enhance product quality and efficiency. The company combines cutting-edge engineering with unparalleled customer support to meet the growing demands of global markets.

Industry: Manufacturing

Location: Chennai/Bangalore/Mumbai/Ahmedabad/Ludhiana

Employment Type: Full-time

Key Responsibilities

1. Installation and Commissioning

• Install and set up lab testing instruments at client sites.
• Ensure proper calibration and configuration of instruments to meet specifications.

1. Maintenance and Repair

• Perform routine maintenance to ensure equipment operates efficiently.
• Diagnose and resolve technical issues, including hardware and software problems.

1. Customer Support

• Provide on-site and remote technical support to clients.
• Train clients on the proper use and maintenance of instruments.

1. Documentation

• Maintain detailed records of installations, maintenance, and repairs.
• Prepare service reports and submit them to the technical manager.

1. Product Feedback and Improvement

• Collect feedback from clients regarding instrument performance.
• Collaborate with the R&D and Quality teams to suggest product improvements.

1. Compliance

• Adhere to safety protocols and ensure instruments meet regulatory standards.

Essential Requirements

• Education:
• Diploma/Degree in Electronics, Instrumentation, Mechanical Engineering, or a related field.
• Experience:
• 2-7 years of experience in servicing lab equipment or similar technical roles.
• Technical Skills:
• Knowledge of troubleshooting electronic and mechanical systems.
• Travel:
• Willingness to travel to client sites, including outstation locations, as required.

Bonus Skills and Attributes

• Experience with specific lab testing instruments, such as tensile testers, spectrophotometers, or chromatographs.
• Knowledge of software tools used in lab instruments.
• Basic understanding of networking and connectivity for equipment integration.
• Certification in instrument calibration or maintenance is a plus.
• Strong problem-solving and analytical skills.
• Customer-focused attitude with the ability to handle pressure and deadlines.