Colllege Road Andarliayan Galian

Ludhiana

Bharat Nagar Near Sita Nagar, Bus Stand

Any B.A

Degree/ Specialisation

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction 

• Manage a team of telecalling/customer service agents and executives
 • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
 • Identify customers’ needs and wants, clarifying information whenever possible
 • Resolve customer complaints and follow-up to check if an action has been taken
 • Gain comprehensive product knowledge to enhance team performance
 • Create a supportive environment for the team to excel in

Miller Ganj, Ludhiana, Punjab, India

Work location

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Min. 6 months

Experience

Diploma

Education

Customer service, Team leading

Skills

No English Required

English level

20 - 30 years

Age limit

Female

Gender

Victory Best

Name

Address

HR responded to 100% candidates in last 1 days

Customer service

Team leading

Telecalling Manager

Victory Best is aggressively hiring for the job profile of Telecalling Manager at Ludhiana in Bharat Nagar Near Sita Nagar, Bus Stand locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Manager in Victory Best in Ludhiana?
 
 Ans. You can expect a minimum salary of 8,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Manager in Victory Best in Ludhiana?
 
 Ans. The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-ludhiana>jobs in Ludhiana</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have No English Required skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-ludhiana"}>work from home jobs in Ludhiana</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/N50ZIS8bFSb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 18-May-2024.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-ludhiana">Full Time jobs in Ludhiana</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Responsibilities: Team Management II Performance Improvement II Customer Satisfaction 

• Manage a team of telecalling/customer service agents and executives
 • Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
 • Identify customers’ needs and wants, clarifying information whenever possible
 • Resolve customer complaints and follow-up to check if an action has been taken
 • Gain comprehensive product knowledge to enhance team performance
 • Create a supportive environment for the team to excel in


More about this Telecalling Manager job


Victory Best is aggressively hiring for the job profile of Telecalling Manager at Ludhiana in Bharat Nagar Near Sita Nagar, Bus Stand locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Manager in Victory Best in Ludhiana?
 
 Ans. You can expect a minimum salary of 8,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Manager in Victory Best in Ludhiana?
 
 Ans. The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-ludhiana>jobs in Ludhiana</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have No English Required skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-ludhiana"}>work from home jobs in Ludhiana</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/N50ZIS8bFSb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 18-May-2024.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-ludhiana">Full Time jobs in Ludhiana</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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