Making Outbound Calls

Initiate calls to potential or existing customers to promote products or services.

Understanding Customer Needs

Listen actively and understand customer requirements to offer suitable solutions.

Explaining Product Features

Clearly explain product or service features, benefits, and pricing to encourage a sale.

Handling Objections

Address and resolve customer concerns or objections confidently and persuasively.

Closing Sales

Convert leads into sales by guiding customers through the decision-making process.

Maintaining Customer Records

Update CRM tools or databases with call details, follow-ups, and sales conversions.

Achieving Sales Targets

Meet or exceed daily, weekly, or monthly sales goals set by the management.

Following Up with Leads

Reconnect with potential customers who previously showed interest but didn’t convert.

Providing After-Sales Support

Ensure customer satisfaction by addressing post-sale queries or support needs.

Staying Informed About Products

Keep up-to-date with product updates, new launches, and market trends.