Customer Service Executive

BHIMA JEWELLERY MADURAI

Madurai Main, Madurai

₹12,000 - ₹17,000 monthly*

Fixed

₹12000 - ₹15000

Average Incentives*

₹2,000

Earning Potential

₹17,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

36 applicants

Benefits include: PF, ESI (ESIC), Food/Meals, Accommodation

Job Description

  1. Customer Engagement

  • Greet and welcome customers warmly.
  • Understand their preferences and guide them in choosing suitable jewellery.
  • Assist customers in trying on and wearing jewellery, ensuring comfort, safety, and proper fit.
  1. Sales & Product Assistance

  • Provide detailed product information including metal purity, gemstones, hallmarking, and pricing.
  • Suggest matching jewellery sets or accessories to enhance the purchase.
  1. After-Sales & Service

  • Handle returns, exchanges, repairs, and customization requests professionally.
  • Coordinate with the service/workshop team for timely delivery.
  1. Relationship Building

  • Maintain a database of customers for follow-ups, special occasions, and promotions.
  • Encourage repeat visits through loyalty programs and personal touch.
  1. Operational Support

  • Maintain an organized and visually appealing display area.
  • Ensure accurate billing, packaging, and safe handling of jewellery.
  • Key Skills Required:Pleasant personality with excellent communication skills.
  • Customer-first approach with patience and attentiveness.
  • Basic jewellery knowledge (designs, sizes, fitting techniques).
  • Ability to handle delicate items with care.

Job role

Work location

137, W Masi St, Valaiyal Kadai, Madurai Main, Madurai, Tamil Nadu 625001, India

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Age limit

18 - 30 years

Gender

Female

About company

Name

BHIMA JEWELLERY MADURAI

Address

137, W Masi St, Valaiyal Kadai, Madurai Main, Madurai, Tamil Nadu 625001, India

Job posted by BHIMA JEWELLERY MADURAI

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