Customer Service Officer

Equitas Small Finance Ltd

Madurai

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Customer Service Officer - Retail

 

DESIRED RESULT
Cash Management - Accounting of Cash and Banking the Cash
File despatch as per timelines (PRDD)
NACH Rejected Cash collections to be less than 10% of billing
Disbursement Management (XMS upload and query resolution)
FTR to be achieved as per matrix
Repayment reminder call for Retail customers
On-time closure of DCS summary and maintenance of Key Management Register
Post despatch file quality FTR to be achieved as per matrix
Management Retail stationery by indenting to OPS on need basis
Self Development

Job role

Work location

Inclusive Banking - SBL>South>Tamil Nadu>Madurai>Madurai>Madurai>Madurai>1252>Madurai

Department

Sales & BD

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Equitas Small Finance Ltd

Job posted by Equitas Small Finance Ltd

Apply on company website