Telecalling Executive

Job Title: Telecalling Sales Executive – Banking Loans & Credit Cards

Department: Sales / Telemarketing

Location: Coimbatore

Reporting To: Sales Manager / Team Leader

Job Summary:

The Telecalling Sales Executive is responsible for promoting and selling banking loan products (personal, business, home loans) and credit cards over the phone. The role involves contacting potential customers, explaining product features, assessing eligibility, and achieving monthly sales targets while delivering excellent customer service.

Key Responsibilities:

• Make outbound calls to potential and existing customers for loans and credit card sales.

• Explain product features, eligibility criteria, interest rates, and documentation requirements.

• Generate leads and convert them into successful applications.

• Follow up on leads from digital campaigns, walk-ins, or references.

• Maintain call logs, lead status, and daily reports.

• Coordinate with backend and verification teams for loan/credit card processing.

• Achieve assigned daily, weekly, and monthly sales targets.

• Ensure compliance with bank policies and regulatory guidelines.

• Maintain a positive and professional attitude with all customers.

Required Skills & Qualifications:

• Minimum qualification: 12th Pass / Graduate (preferred)

• Experience in telecalling / telesales / banking / finance preferred.

• Excellent communication and convincing skills (English / local language).

• Confident, energetic, and target-driven.

• Basic computer knowledge and CRM handling.

• Ability to work in a fast-paced environment and meet deadlines.

Key Competencies:

• Strong persuasion and negotiation ability.

• Customer-oriented approach.

• Self-motivated and goal-focused.

• Team player with a positive attitude.

Salary & Benefits:

• Fixed Salary + Attractive Incentives

• Monthly Performance Bonuses

• Training and Career Growth Opportunities

• Recognition and Rewards Programs