Travel Consultant

A Travel Consultant at ARR Holidays Pvt Ltd, Madurai, is responsible for handling incoming customer inquiries through WhatsApp, calls, ads, the website, and walk-ins. The role involves understanding each customer’s travel requirements, including destination preferences, dates, budget, and purpose of travel, and then creating customised domestic and international itineraries with suitable hotel options, sightseeing plans, inclusions, exclusions, and pricing. The consultant must follow up professionally to convert leads into confirmed bookings and achieve monthly sales targets.

The position requires strong customer communication skills, as the consultant will guide travellers by suggesting the best destinations, experiences, hotels, flights, and visa information. The role also includes preparing quotations with accurate cost breakdowns, comparing vendor rates, and ensuring packages align with customer expectations. All customer details, quotations, follow-ups, payments, and booking progress must be updated correctly in Bitrix24 CRM. The consultant will coordinate with destination management companies, airlines, hotels, and internal departments like operations and accounts to ensure smooth execution of each trip.

The ideal candidate should have good communication in Tamil and English, with Hindi being an added advantage. Applicants can be freshers or experienced (0–3 years), with a passion for travel and the ability to multitask and handle customers professionally.

🌟 BENEFITS & PERKS

1. Attractive Salary Package – Competitive monthly salary based on skills and experience.
2. Performance Incentives – Extra earnings for achieving monthly sales targets.
3. Monthly & Quarterly Bonuses – Rewards for high-performing consultants.
4. Career Growth Opportunities – Clear path to become Senior Consultant / Team Leader.
5. Training & Skill Development – Destination training, sales training, CRM training, and on-job learning.
6. Friendly Work Culture – Supportive team environment with helpful mentors.
7. Modern Workspace – Comfortable office at PTR Towers, with professional infrastructure.
8. International Travel Knowledge – Learn multiple destinations, itineraries, and industry secrets.
9. Employee Discounts – Special rates on travel packages for personal trips (as per company policy).
10. Recognition & Rewards – Employee of the Month, performance certificates, and appreciation rewards.
11. Leave Benefits – Paid holidays, festival leave, emergency leave as per HR policy.
12. Job Security – Stable, growing travel company with strong market presence.
13. Festival Celebrations & Team Activities – Team outings, birthday celebrations, and internal events.
14. Professional Growth with AI Tools – Opportunity to work with Bitrix24 CRM, AI tools, and automation systems used in modern travel companies.
15. Leadership Support – Guidance from experienced management for professional development.