Customer Care Executive

Cogent E Services Pvt Ltd

Attavara, Mangalore

₹16,000 - ₹20,000 monthly*

Fixed

16000 - ₹18000

Average Incentives*

2,000

Earning Potential

20,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

96 applicants

Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Non Voice process. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues




**Qualifications:**


- Minimum educational qualification: 12th pass.


- Age between 18 to 40 years.


- Good communication skills


- Ability to handle customer queries and provide appropriate solutions.





**Responsibilities:**


- Handle inbound/outbound calls, Emails professionally and provide information


- Identify customer needs, clarify information


- Maintain a high level of customer satisfaction through effective problem-solving.



**Salary and Benefits:**


- Starting salary of INR 16,000 per month.


- Performance-based incentives


- Flexible shift, Rotational weekly off, also Evening /Night shift for Male employees

Job role

Work location

Karuna Pride, Falnir Road, Bendoor, Mangaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Non Voice, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended

English level

Basic English

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Cogent E Services Pvt Ltd

Address

Karuna Pride, Falnir Road, Bendoor, Mangaluru, Karnataka, India

Job posted by Cogent E Services Pvt Ltd

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