Customer Care Executive
Cogent E Services Pvt Ltd
Customer Care Executive
Cogent E Services Pvt Ltd
Attavara, Mangalore
₹16,000 - ₹20,000 monthly*
Fixed
₹16000 - ₹18000
Average Incentives*
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
96 applicants
Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)
Job Description
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Non Voice process. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 40 years.
- Good communication skills
- Ability to handle customer queries and provide appropriate solutions.
**Responsibilities:**
- Handle inbound/outbound calls, Emails professionally and provide information
- Identify customer needs, clarify information
- Maintain a high level of customer satisfaction through effective problem-solving.
**Salary and Benefits:**
- Starting salary of INR 16,000 per month.
- Performance-based incentives
- Flexible shift, Rotational weekly off, also Evening /Night shift for Male employees
Job role
Work location
Karuna Pride, Falnir Road, Bendoor, Mangaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Non Voice, Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended
English level
Basic English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Karuna Pride, Falnir Road, Bendoor, Mangaluru, Karnataka, India
Job posted by Cogent E Services Pvt Ltd
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