Restaurant Captain

We are looking for an experienced and guest-focused Restaurant Captain to lead front-of-house operations during service. The Restaurant Captain ensures exceptional customer experience by supervising service staff, coordinating with the kitchen, and maintaining high standards of service, hygiene, and professionalism.

• Key ResponsibilitiesSupervise and coordinate front-of-house service during shifts
• Greet and assist guests, ensuring a warm and welcoming experience
• Take orders and serve food and beverages when required
• Assign tables and sections to service staff
• Monitor service quality and ensure company standards are met
• Handle guest feedback and resolve complaints professionally
• Coordinate with kitchen and bar teams to ensure smooth service flow
• Train, guide, and motivate service staff
• Ensure cleanliness and proper setup of dining areas
• Assist in opening and closing duties as required
• Requirements & QualificationsProven experience as a Restaurant Captain, Head Waiter, or similar role
• Strong knowledge of food, beverages, and service etiquette
• Excellent communication and leadership skills
• Ability to multitask in a fast-paced environment
• Customer-focused with a professional appearance
• Basic knowledge of POS systems is an advantage
• Flexible to work shifts, weekends, and holidays
• Preferred SkillsProblem-solving and conflict-resolution skills
• Team leadership and mentoring abilities

Attention to detail and service excellence