Receptionist / Front Office Executive

We are looking for a smart, confident, and responsible Female Receptionist / Front Desk Executive to be the first point of contact at Tripathi Auto Mobile. The role includes handling customers, managing calls, maintaining records, and supporting daily office operations with a positive attitude.

• 🛠 Key Responsibilities:Greet customers warmly as they arrive at the workshop
• Handle incoming phone calls & inquiries professionally
• Maintain customer details, job cards, and update service records
• Assist customers with service-related information and billing
• Coordinate with service advisors & mechanics for job status updates
• Manage appointments and workshop schedules
• Handle front desk cleanliness and presentability
• Maintain cash register & oversee small payments (if required)
• Support basic administrative tasks assigned by management
• Keep track of parts delivery, invoices, and follow-ups when needed
• 🎯 Required Skills & Qualities:Excellent communication skills (Hindi & basic English)
• Polite, professional, and customer-friendly attitude
• Basic computer knowledge (MS Office, WhatsApp, Data entry)
• Ability to multitask and stay organized
• Positive personality and confidence in handling customers
• Basic knowledge of automobiles (optional but preferred)
• 📚 Qualification:Minimum 12th pass or graduate
• Relevant experience preferred but not mandatory