Admin Executive

Patient and clinical support

• Appointment scheduling: Booking, confirming, and rescheduling appointments for patients and coordinating with doctors.
• Patient check-in/out: Greeting patients, gathering necessary information and paperwork, and handling the check-out process.
• Medical records: Maintaining and updating patient records, both in electronic health record (EHR) systems and paper formats, to ensure accuracy.
• Communication: Acting as a liaison between patients and healthcare providers, handling phone calls, emails, and other correspondence.
• Medical referrals and coordination: Assisting with scheduling specialist appointments and coordinating with labs or other facilities. 

Financial and billing

• Insurance and billing: Verifying insurance coverage, processing claims, and preparing bills for patients.
• Patient payments: Collecting co-pays and other payments and addressing billing inquiries. 

Administrative and office management

• Office administration: Answering phones, managing correspondence, and handling general office tasks.
• Supply management: Ordering and managing inventory of office and medical supplies.
• Record keeping: Organizing and maintaining patient charts and other necessary documents.