Customer Care Executive

Mangla Rubber Technologies is seeking an experienced Customer Relationship Manager (Female Candidates Only) to manage client relationships, handle queries, and ensure smooth communication between customers and the company. The ideal candidate will have strong communication skills, experience in CRM software, and a customer-first attitude.

Responsibilities

• Manage and update customer data in CRM software.
• Handle incoming calls, emails, and messages from clients.
• Coordinate with sales, marketing, and service teams to resolve client issues.
• Track and follow up on client requirements.
• Prepare reports on customer interactions and CRM activity.
• Support onboarding of new clients and maintain positive relationships.

Requirements

• Female candidates only.
• Minimum 2 years’ experience in CRM, client servicing, or customer support.
• Excellent fluency in spoken and written English (mandatory).
• Basic to intermediate computer skills (MS Office, Email, Internet).
• Knowledge of CRM tools like Zoho, Salesforce, or similar preferred.
• Good verbal and written communication in Hindi & English.
• Ability to multitask and manage time effectively.
• Minimum education: Graduate.

Benefits

• Salary: ₹18,000 – ₹25,000 per month (based on experience).
• Stable and supportive work environment.
• Career growth opportunities.

Location: Mangla Rubber Technologies, Partapur, Meerut

Contact: 8265952900 (WhatsApp available)