Salon Receptionist

We are looking for a well-groomed, polite, and organized Salon Receptionist to manage the front desk, handle client interactions, and ensure smooth daily operations at our salon.

The duties include but are not limited to the following:

1. To greet clients courteously and ensure professional client handling at all times.
2. To manage appointment bookings through calls, walk-ins, WhatsApp, social media, and other official communication channels.
3. To maintain accurate client records, appointment registers, and digital data as directed by management.
4. To collect service charges, advances, and pending payments through authorized payment modes only and issue receipts where applicable.
5. To prepare and manage bills/invoices as per salon policy.
6. To coordinate with beauticians, and staff to ensure timely service delivery.
7. To clearly communicate salon policies, pricing, and terms & conditions to clients.
8. To maintain confidentiality of all client, business, and financial information.
9. To ensure discipline, cleanliness, and decorum at the reception and waiting areas.
10. To immediately report any client complaints, payment disputes, or operational issues to the management.
11. To follow all instructions, rules, and standard operating procedures issued by the management from time to time.