Telecaller Cum Counsellor

We are seeking a professional Counsellor to guide and support clients/students in choosing the right course, program, or service offered by our organization.e Counsellor will be responsible for understanding customer needs, providing appropriate guidance, and ensuring client satisfaction and conversion.

Key Responsibilities:

• Counsel students or clients about our courses, services, and career options.

• Handle walk-in, telephonic, and online inquiries.

• Maintain accurate data of inquiries and conversions.

• Follow up with potential clients for enrollment or service confirmation.

• Provide detailed information about fees, structure, and admission processes.

• Collaborate with the marketing team for promotional activities and events.

• Maintain a positive relationship with clients to ensure satisfaction and referrals.