Receptionist / Front Office Executive

Job Description

Company: TrueFrame Studios

Position: Client Relationship & Sales Executive

Location: Mira-Bhayander, Mumbai

Working Hours: 9:00 AM – 6:00 PM (Sunday Off)

Role Overview

We are looking for a confident and well-spoken professional who can connect with photographers and videographers, introduce them to our wedding video editing services, and manage ongoing client relationships.

Key Responsibilities

1. Sales & Outreach

• Call photographers, videographers, and studios to introduce TrueFrame Studios services.
• Explain benefits of outsourcing video editing.
• Convert inquiries into regular clients.

2. Client Relationship Management

• Maintain regular communication with photographers.
• Build long-term professional relationships.
• Follow up with existing clients for repeat orders.

3. Order Management

• Coordinate incoming editing orders from clients.
• Track project progress and communicate timelines.

4. Payment Coordination

• Follow up on invoices and payments.
• Maintain proper order and payment records.

5. Footage Collection Coordination

• Arrange pickup of raw footage from clients when required.
• Coordinate with delivery/pickup personnel.

6. Field Visits

• Occasionally meet photographers and studios to present company services.

Required Skills

• Excellent communication skills (English & Hindi)
• Confident speaking on phone
• Basic computer skills (Excel, Email, WhatsApp)
• Organized and responsible
• Sales or telecalling experience preferred

Preferred Candidate

• Female candidate preferred
• Experience in sales / telecalling / client coordination
• Experience in photography or wedding industry is a plus

Additional Benefits (Optional)·        

• Sales incentives
• Growth opportunity
• Friendly work environment