Telecaller

Aeran Lab (India) Private Limited

Mira-Bhayandar

₹12,000 - ₹18,000 monthly

Fixed

12000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job highlights

34 applicants

Benefits include: Overtime Pay, Flexible Working Hours

Job Description

About Company:-

AERAN LAB (I) PVT. LTD. leading pharmaceutical company of India, promoted by Dr. Sanjeev Agarwal, established in 2006 in the field of Diabetics, Arthritis, Orthopedics, Obstetrics/gynecology and dentistry. Our goal is to help the community to lead healthy life by delivering quality products at affordable & accessible medication that satisfy urgent medical needs.


Roles and Responsibilities: Tele caller

  • Contact potential or existing customers to inform them about the product or service
  • Answer questions to understand customer requirements and close sales.
  • Update customer information in the database.
  • Take and process order in an accurate manner.
  • Keep records of calls, sales & note useful information.
  • Ability to learn about the products and services
  • Provide information about our Ayurvedic products and services
  • Guide customers towards suitable products for their well-being
  • Maintain accurate records of customer interactions for future reference
  • Asking questions to the customer and understanding their specifications.
  • Suggesting solutions based on customer’s needs and requirements.
  • Resolving queries and issues related to the products and services.
  • Follow-up with customers & internal team.
  • Should be a good seller and understand the customer requirement and based on the same should be able to sale the product/medicine.


Required Experience, Skills and Qualifications :

  • Bachelors degree required
  • Minimum 1 year required
  • Candidates from science background/Healthcare is a plus
  • Should be able to work full time (Part time & WFH not available)
  • Ability to listen and active problem-solving skills
  • Ability to handle pressure
  • Strong Inbound / Outbound call handling Experience.
  • Should be open minded and ready to learn.
  • Patience and ability to stay calm under pressure.
  • Cool- tempered & able to handle rejection.
  • Good interpersonal & Communication skills

Other Details:

  • Defined career progression and incentive structure
  • We have excited Incentive packages for those who perform with great Zeal.
  • Trainings for skill enhancement

Duty time - 10 AM - 7 PM

* Monday to Saturday

* Salary :- 12 K to 18 K


NB:-

◊ Students please don't apply

◊ Candidates in Mumbai preferred

Job role

Work location

Office no 1, Prathmesh Ashish, Prathmesh Aashish, Kanakia Rd, near Prathmesh Heritage, Beverly Park, Mira Road East, Mira Bhayandar Shri Krishna Garden Society, Mumbai

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Customer service, Sales, Customer retention, Product knowledge, Answering questions, Conflict handling, Creative service, Active listening, Communication

English level

Basic English

Age limit

18 - 40 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Office no 1, Prathmesh Ashish, Prathmesh Aashish, Kanakia Rd, near Prathmesh Heritage, Beverly Park, Mira Road East, Mira Bhayandar

About company

Name

Aeran Lab (India) Private Limited

Address

Office no 1, Prathmesh Ashish, Prathmesh Aashish, Kanakia Rd, near Prathmesh Heritage, Beverly Park, Mira Road East, Mira Bhayandar Shri Krishna Garden Society, Mumbai

Job posted by Aeran Lab (India) Private Limited

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