Telecalling Executive

Key Responsibilities:

• Initiate outbound calls to potential customers or respond to inbound inquiries.
• Introduce and promote products/services effectively.
• Identify customer needs and provide appropriate solutions.
• Maintain detailed records of customer interactions and follow-up actions.
• Achieve daily, weekly, and monthly call targets and sales quotas.
• Handle customer objections professionally and tactfully.
• Update and manage customer database accurately.
• Provide feedback to the sales or marketing team regarding customer responses and market trends.
• Follow up with leads and clients to close sales or schedule appointments.

Required Skills:

• Excellent verbal communication skills.
• Persuasive and negotiation skills.
• Good listening skills.
• Basic computer knowledge and familiarity with CRM software.
• Ability to handle rejection positively.
• Customer-focused attitude.