Call Centre BPO Executive
The K43 Enterprises
Call Centre BPO Executive
The K43 Enterprises
Mohali
₹25,000 - ₹32,000 monthly
Fixed
₹25000 - ₹32000
Earning Potential
₹32,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
33 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC)
Job Description
- ResponsibilitiesManage communication between clients and the company
- Troubleshoot and resolve client issues promptly
- Ensure high levels of customer satisfaction
- Maintain accurate records and documentation
- Monitor and evaluate performance metrics
- Provide training and support to team members
- Identify areas for process improvements
- Coordinate with different departments to ensure smooth operations
- QualificationsBachelor's degree in Business Administration or related field
- Minimum of 2 years experience in a BPO or customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Detail-oriented with excellent organizational skills
- Ability to work under pressure and meet deadlines
- Proficiency in using CRM software and other relevant tools
- SkillsCustomer Relationship Management (CRM)
- Problem-solving
- Communication
- Organizational skills
- Microsoft Office Suite
- Process Improvement
- Time Management
Job role
Work location
Mohali, Punjab, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Telecalling - Customer Service, International calling, Telecalling, Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
The K43 Enterprises
Address
Mohali, Punjab, India
Job posted by The K43 Enterprises
FAQs about this job
Show all