Customer Care Executive

Digitech Call System Pvt Ltd

Mohali

₹10,000 - ₹17,000 monthly*

Fixed

10000 - ₹12000

Average Incentives*

5,000

Earning Potential

17,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

No English Required

Job Details

Interview Details

Job highlights

69 applicants

Benefits include: Annual Bonus, PF, Flexible Working Hours, Health Insurance, ESI (ESIC)

Job Description

  • Handle customer interactions: Answer inbound and outbound calls, emails, and chats to provide information and assistance.
  • Resolve issues: Address customer complaints, troubleshoot problems, process returns or refunds, and provide solutions.
  • Provide information: Accurately communicate product and service details, pricing, and promotions.
  • Maintain records: Keep detailed and accurate records of customer interactions and transactions in the company's system.
  • Process orders and payments: Handle customer orders, payments, and other related transactions.


Job role

Work location

Digitech call system pvt ltd , Basement, C157 phase 7 mohali Mohali

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Domestic BPO, Voice Process

English level

No English Required

Age limit

18 - 33 years

Gender

Any gender

About company

Name

Digitech Call System Pvt Ltd

Address

Digitech call system pvt ltd , Basement, C157 phase 7 mohali Mohali

Job posted by Digitech Call System Pvt Ltd

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