Customer Support Executive

About the RoleWe are looking for energetic and customer-focused individuals to join our International Calling Process. The role involves handling inbound and outbound calls, providing excellent customer support, and ensuring high customer satisfaction.

Key Responsibilities

• Handle customer queries via phone calls for international clients
• Provide accurate information and resolve issues efficiently
• Maintain call logs and update customer records
• Meet daily/weekly performance targets
• Deliver exceptional customer experience

Requirements

• Excellent spoken English communication skills
• Prior experience in BPO/International Calling (preferred but not mandatory)
• Ability to work night shift (10 PM – 6 AM)
• Strong customer handling skills
• Basic computer knowledge & fast typing
• Ability to work under pressure and meet targets

Benefits

• Attractive incentive structure
• Night shift allowance
• Transport facility (if applicable)
• Growth opportunities within the company
• Friendly and supportive work environment