E-Commerce Executive

OverviewWe are seeking a motivated and detail-oriented E-Commerce Executive to manage and grow our online sales channels. The ideal candidate will be responsible for product listings, digital marketing coordination, order management, and ensuring an exceptional customer experience across all e-commerce platforms.

• Key Responsibilities🛍️ Product ManagementCreate, update, and optimize product listings across marketplaces (e.g., Amazon, Flipkart, Shopify, etc.).
• Ensure accurate product descriptions, pricing, images, and stock availability.
• Coordinate with the design and content teams for product visuals and copywriting.
• 📈 Sales & Performance MonitoringTrack daily/weekly sales performance and key KPIs (conversion rate, ROI, CTR, etc.).
• Identify trends and insights to optimize online sales strategies.
• Generate and analyze reports to support business decisions.
• 💬 Customer Experience & SupportOversee customer feedback, queries, and reviews to maintain high satisfaction levels.
• Coordinate with logistics and customer service teams to ensure timely order fulfillment.
• 📦 Inventory & Order ManagementMonitor inventory levels and coordinate with suppliers and warehouse teams.
• Ensure timely processing and dispatch of online orders.
• 📣 Digital Marketing SupportCollaborate with marketing teams on paid ads, SEO, and promotional campaigns.
• Manage platform promotions, coupons, and seasonal sales events.
• Support social media marketing and influencer partnerships when needed.
• 🤝 Vendor & Marketplace CoordinationLiaise with e-commerce platform representatives to ensure compliance with policies and maximize visibility.
• Negotiate fees, commissions, and promotional opportunities.
• Skills & QualificationsBachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• 1–3 years of experience in e-commerce or digital marketing roles.
• Strong analytical and reporting skills (Excel, Google Analytics, etc.).
• Proficiency with e-commerce platforms (Amazon Seller Central, Flipkart Seller Hub, Shopify, WooCommerce, etc.).
• Knowledge of SEO, PPC campaigns, and online merchandising.
• Excellent communication and coordination skills.
• Preferred AttributesProactive and data-driven approach.
• Ability to multitask and work under tight deadlines.
• Passion for digital retail and emerging e-commerce trends.