International BPO Executive
M/S Optera Technologies
International BPO Executive
M/S Optera Technologies
Mohali
₹30,000 - ₹35,000 monthly
Fixed
₹30000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
26 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days
Job Description
Job Title: International BPO Executive
Work Location: Mohali, Punjab
Shifts: Rotational (Day& Night)
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and requests efficiently.
Maintain accurate records of interactions and transactions.
Follow communication scripts and process guidelines.
Meet daily/weekly performance targets such as quality, productivity, and customer satisfaction.
Provide timely updates to team leaders and maintain compliance with company policies.
Job role
Work location
Mohali, Punjab, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Customer care, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
M/S Optera Technologies
Address
Mohali, Punjab, India
Job posted by M/S Optera Technologies
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