IT Automation & VoIP Specialist

Ramcon Group

Mohali

₹20,000 - ₹40,000 monthly

Fixed

20000 - ₹40000

Earning Potential

40,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

11 applicants

Benefits include: Flexible Working Hours

Job Description

  • Key Responsibilities
  • 1) Workflow & AutomationDesign, maintain, and improve business automation workflows
  • Build integrations between internal tools and Google Sheets / CRM
  • Monitor bots and automations and fix issues when they break
  • Ensure data flows smoothly between systems every day
  • 2) AI & Voice SystemsSet up and manage AI-based voice agents and automation tools
  • Fine-tune scripts, logic, and performance of AI callers
  • Connect AI systems with spreadsheets or CRM
  • Track performance and suggest improvements
  • 3) VoIP & Calling InfrastructureSet up and manage business VoIP phone systems
  • Handle multiple phone numbers and call routing
  • Configure call recordings, tracking, and reporting
  • Troubleshoot call quality or connection issues
  • 4) Data ManagementKeep lead data organized in Google Sheets
  • Create simple dashboards for tracking calls and leads
  • Ensure clean and usable data for the sales team


Required Skills


  • Experience with at least one automation tool: n8n, Make, Zapier, UiPath, or Python
  • Strong working knowledge of Google Sheets + APIs
  • Experience with VoIP tools (Twilio, 3CX, RingCentral, or similar)
  • Experience with AI tools or automated calling systems

Good to Have

  • Python or JavaScript
  • Basic CRM knowledge (Zoho, GoHighLevel, HubSpot, etc.)


Job role

Work location

2340, Gmada Aerocity, Sahibzada Ajit Singh Nagar, Chachu Majra, Punjab 140306, India

Department

Software Engineering

Role / Category

DevOps

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Gender

Any gender

About company

Name

Ramcon Group

Address

2340, Gmada Aerocity, Sahibzada Ajit Singh Nagar, Chachu Majra, Punjab 140306, India

Job posted by Ramcon Group

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