Platinum Relationship Manager-Household-BRANCH BANKING-Branch Banking

Platinum Relationship Manager - Household/Business Banking

Job Role:

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. 
• Ensures high levels of customer service orientation and application of bank policy.
• Cross sells existing bank products to customers. 
• Informs customers of new products or product enhancements to further expand the banking relationship.
• Plans and conducts special sales initiatives and events for prospective and existing clients. 
• Coordinates with other group companies to provide seamless access to other products. 
• Maintains complete relationship record for assigned customer accounts. 
• Tracks customer complaints/queries and turnaround times for customer satisfaction 
  

Job Requirements:

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
• Very good understanding of Trade and Forex & CA.
• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
• Understanding of MF and Insurance an added advantage Customer orientation,
• High energy and drive.
• Go getter attitude.
• Self-motivated with a passion to achieve.