Team Leader - Operations
Teleperformance
Team Leader - Operations
Teleperformance
Mohali
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
157 applicants
Benefits include: Overtime Pay, PF, Health Insurance
Job Description
Greeting from Teleperformance...!
Looking for immediate joiner
- Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.
- Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations.
- Excellent communication skills in English.
- Minimum 2 years' experience in Voice process
- Salary upto 4 LPA
- 5 days working
Contact - 9449900627 yamanurappa.kuri@teleperformancedbs.com
Job role
Work location
Mohali, Punjab, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Success, Customer Support - Operations
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Teleperformance
Address
Mohali, Punjab, India
Job posted by Teleperformance
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