Telecalling Executive

Key Responsibilities:·        Make outbound calls to potential customers and generate leads.

·        Explain products/services to customers and handle queries effectively.

·        Maintain and update customer databases.

·        Follow up with customers to convert leads into sales.

·        Handle inbound calls, resolve issues, and provide accurate information.

·        Achieve daily/weekly/monthly calling and sales targets.

·        Record feedback and report to the team leader/manager.

·        Maintain professionalism and ensure customer satisfaction.

Required Skills &

Qualifications:·        Minimum qualification:Graduate (any stream).

·        Proven experience as a telecaller, telesales representative, or customer support executive preferred.

·        Excellent communication and convincing skills in [English/Hindi].

·        Basic computer knowledge (MS Office, CRM software).

·        Strong listening and negotiation skills.