Voice & Non-Voice Call Center Agent

Job Title: Voice & Non-Voice Call Center Agent

Job Description: We are looking for energetic and customer-focused Call Center Agents for both Voice and Non-Voice processes. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to handle customer queries efficiently through calls, emails, or chats.

• Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats.
• Resolve customer queries and provide accurate information about products or services.
• Maintain customer records and update databases regularly.
• Ensure customer satisfaction through timely and professional responses.

Rotational shifts

Rotational Week Off

Work from office only

Candidate must have basic knowledge of computers and must be 12th passed out.

Call HR Anjali